““The best sci-fi, fantasy and comic book mystery boxes.  You have the choice of Star Wars, Star Trek, Marvel, DC and Game of Thrones. You’ll love it!                  The Cosmicboxx
© 2017 The Cosmicboxx. All Rights Reserved.
Cosmicboxx®
Subscription Box FAQs When will my box be despatched? Our subscription boxes are usually despatched between the 16th and 21st of the month. When will I be charged for my order? We take payment for all subscriptions on the 1st working day (or closest to) of each month; this payment relates to your next despatched box. What is the cancellation period? You have 14 days to cancel your subscription. During this cancellation period, you will need to contact our Customer Service team who will be happy to help you. For your 2nd and subsequent boxes, cancellations are open from the day of despatch and for 14 days thereafter. Following this period, you will not be able to cancel your next subscription box as it will be in the process of shipping. How can I cancel my subscription? Simply email our Customer Service team who will be happy to assist you with your cancellation. Help@Cosmicboxx.com   I have cancelled my subscription within 14 days but my subscription Box has been dispatched! If a cancellation is made within the 14 day period but a subscription Box has been dispatched then please contact our Customer Service team to arrange a return for a refund. My order has arrived damaged, what the fuck do I do? Don’t panic! If you have received your subscription Box damaged, please contact Customer Service and provide a photo of the order and a brief explanation as to the detail of the damage. Our Customer Service team will then be able to assist you and provide a suitable resolution. I’ve returned my subscription Box and have not received my refund/replacement. Your refund or replacement will be issued as soon as we have had confirmation from our warehouse that your return has been received. We will then send an email to update you as to the action that has been taken and any expected time of delivery. If a payment problem occurs, what options do I have? It means you’re broke and need to earn more money before getting Premium Mystery Boxes! Just kidding. If you receive an email detailing a payment problem against your subscription, please email customer services. Discounts/Special Offers If you have used a special offer or discount code on your subscription, or box please be aware that this discount will only apply against your first subscription box. For any subsequent subscription boxes, your subscription will revert back to full price.
“The best Sci-Fi, fantasy and comic book mystery boxes  You have the choice of Star Wars, Star Trek, Marvel, DC and Game of Thrones. You’ll love it!”                                                         - The Cosmicboxx
CosmicBoxx®
*Third party copyright notices- All external logos are trademarks owned by respective owners, registered in the U.S   and other countries, and are used according to terms described in the creative commons 3.0 attribution licence.
Subscription Box FAQs When will my box be despatched? Our subscription boxes are usually despatched between the 15th and 20th of the month. When will I be charged for my order? We take payment for all subscriptions on the 1st working day (or closest to) of each month; this payment relates to your next despatched box. What is the cancellation period? You have 14 days to cancel your subscription. During this cancellation period, you will need to contact our Customer Service team who will be happy to help you. For your 2nd and subsequent boxes, cancellations are open from the day of despatch and for 14 days thereafter. Following this period, you will not be able to cancel your next subscription box as it will be in the process of shipping. How can I cancel my subscription? Simply email our Customer Service team who will be happy to assist you with your cancellation. Help@CosmicBoxx.com   I have cancelled my subscription within 14 days but my subscription Box has been dispatched! If a cancellation is made within the 14 day period but a subscription Box has been dispatched then please contact our Customer Service team to arrange a return for a refund. My order has arrived damaged, what the fuck do I do? Don’t panic! If you have received your subscription Box damaged, please contact Customer Service and provide a photo of the order and a brief explanation as to the detail of the damage. Our Customer Service team will then be able to assist you and provide a suitable resolution. I’ve returned my subscription Box and have not received my refund/replacement. Your refund or replacement will be issued as soon as we have had confirmation from our warehouse that your return has been received. We will then send an email to update you as to the action that has been taken and any expected time of delivery. If a payment problem occurs, what options do I have? It means you’re broke and need to earn more money before getting Premium Mystery Boxes! Just kidding. If you receive an email detailing a payment problem against your subscription, please email customer services. Discounts/Special Offers If you have used a special offer or discount code on your subscription, or box please be aware that this discount will only apply against your first subscription box. For any subsequent subscription boxes, your subscription will revert back to full price.
                 ©2017 The CosmicBoxx. All Rights reserved